Explore All About Ounass

Have you been looking for a brand that serves as a one-stop shop? Do you want all the premium brands under one roof? Well, then Ounass is the perfect webstore for you with an amazing array of collections at pocket-friendly rates. Let’s know more about Ounass below:

About Ounass

About Ounass:

If you have been looking to purchase lavish products then luxury has a new name in the online marketplace so let’s explore it.

Ounass is devoted to excellent local talent and local service alike, presently functioning exclusively only in the Middle East. It is situated in the new capital of fashion, Dubai. Ounass was discovered on 15th December 2016 as AI Tayer Group’s first, exclusively digital luxury e-commerce webstore. Ounass has an amazing variety of 600 topmost brands.

Moreover, they are known for their wide categories. You can get items of all kinds from beauty to lifestyle, fashion, and homeware. Ounass claims and boasts of having a wide variety of topmost designers which only they provide throughout the Middle East. Avail of a premium capsule collection from international to local designers of the top standard.

They have the industry’s best insiders at Ounass. They have a remarkable fashion expert team that provides the latest fashion updates and has insider details and exclusive interviews for you to shop and read.

How to return Ounass:

You have to follow the steps below to return your item:

  • Reach out to the customer care representatives or customer service
  • Sign in to your account/order history section of the webstore
  • Make sure to return the item within 30 days of your purchase.

Basic Conditions To Return The Item:

You qualify for a refund for all products. They also allow their customers to return promotional gift products. However, the products should be returned within 30 days of Order:

  • The product must be in new condition. It should be unaltered, unused, and in fully saleable condition.
  • If you are returning the shoes then do ensure the sole of the shoe must not have any damage.
  • They must be in their original packaging box with all the important covers (box/dust cover) as received.
  • The tags/labels/instructions as well as authenticity cards must be there.
  • If you are returning the swimwear then make sure the original hygiene liner is attached to the order confirmation.

How To Cancel Ounass Order:

You can easily cancel your order at Ounass. However, you should do it before the order is marked as “Processed” on your Order tracking system. The customer team is responsive and will get back to you in no time.

They will either simply cancel your request or do as follows:

  • The order can be canceled per your request only if it is not already transported.
  • They do cancel the order without any hidden charges.
  • They offer a complete refund as well.
  • If you want to change the item instead of canceling the order then you will be happily assisted.
  • However, the required item must be available in stock and accordingly the price of your returned item.

In addition to that, if your order has already been delivered then kindly wait for it to be transported. Subsequently, you can use the easy return process of Ounass.

How to contact Ounass:

You can easily reach out to the customer care team as they are available all time. Do reach out to them from 9 am – 9 pm to get information or your queries answered.

WhatsApp Contact Information:

You can reach out to their WhatsApp contact number below:  

00971 529291013

Phone Call:

You can also reach out to the support team through Bahrain contact. Keep in mind, charges may apply. The contact number is mentioned below:


Email Information of Ounass:

You can also reach out to them at the following email address:


Your email is responded to within the next 12 hours.

How to pronounce Ounass:

You can learn how to pronounce Ounass easily. It gives off a good impression to the next person. Thus, pronounce it to avoid any confusion as Ou-na-ss. It’s pretty simple. However, make sure to use the following Ounass Coupon Code whilst shopping for your favorite items from the brand. This way, you can receive an amazing discount on your online purchase.

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